Job Purpose:

Serve as the main customer liaison to lead the IWR, global forecasting, planning and management of all clinical supplies within the framework of an assigned compound(s). Accomplishes project objectives by planning and evaluating project activities.


· Lead and manage set up of ISS proprietary technology for clinical trial execution and clinical drug supply management

· Implement ISS technology including overseeing UAT, deployment and training of users

· Participate in software development and testing activities

· Lead and oversee ISS Project Teams to meet deliverables of customer projects

· Prepare and deliver external presentations (investigator meetings, conferences, trade shows)

· Contributing information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolving problem; complete audits; identify trends; determine system improvements; implement changes

· Develop supply strategy to maximize supply efficiency, minimize waste while identifying risk and develop risk mitigation plans with customers

· Manage supply strategy/models vs. trial actual and proactively modify supply plans to ensure trial supplies are not interrupted  

· Manage vendor relationships and projects for manufacturing, packaging, labeling, distribution, IVR/IWR, Inventory management and destruction services on behalf of customers

· Prepare project budgets; schedule expenditures; analyze variances; initiate corrective actions

· Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations



· Demonstrated in depth knowledge of clinical trial process from trial set-up through trial competition

· Demonstrated in depth knowledge of set-up and use of IWRS

· Knowledge of GMP and/or GCP

· Experienced in developing budgets, project management, process improvement, tracking budget expenses, self-development, planning, performance management

· Excellent interpersonal and communication skills

· Must have ability to build strong partnerships with the customer

· Must have excellent negotiation skills

· Excellent team player

· Excellent organizational skills

· General knowledge of computer applications and systems

· Minimum of BS in Scientific Discipline preferred (or 10-20 years of pharmaceutical experience)

· Minimum of 7 years of pharmaceutical experience

· Minimum of 3-5 years of project management or coordination responsibilities in a multidisciplinary environment

· Demonstrated fluency in English both oral and written


Position Type:

Full Time or Contract


Southampton, PA

Travel Required:


To apply, send your CV and résumé to